999ox Privacy Policy — Our Commitment to Protecting Your Information

Welcome to 999ox. This Privacy Policy ("Policy") explains how 999ox collects, uses, discloses, and protects your personal information. By using our platform, you are deemed to have agreed to this Privacy Policy.

We believe privacy is a fundamental right of every member. That is why 999ox has built its technology infrastructure, staff training, and operational processes with this value at the forefront. Your data is never sold to or misused by any third party.

999ox collects the following types of information from you. Each piece of data is collected for a specific purpose and only with your consent.

No information beyond what is listed above is collected. We only gather data that is genuinely necessary to provide our services.

999ox uses your personal information solely for the legitimate purposes listed below. No data will be used for any other purpose without your permission.

• Account Management: For registration, login, and profile management.
• Identity Verification (KYC): To prevent fraud and meet legal compliance requirements.
• Transaction Processing: To verify deposits, withdrawals, and payment confirmations.
• Customer Support: To assist you in resolving any issues.
• Security Monitoring: To detect suspicious activity.
• Personalized Experience: To show you promotions and offers tailored to your preferences.
• Legal Obligations: To meet regulatory authority requirements.

999ox stores your data on servers that meet the highest security standards. Our data protection framework is regularly audited and updated in line with international benchmarks.

• SSL/TLS Encryption: 256-bit encryption for all data transmission.
• AES-256 Storage: Stored data is protected with military-grade encryption.
• Firewall & Intrusion Detection: Real-time threat monitoring.
• Regular Security Audits: Annual penetration testing conducted by third parties.
• Restricted Access: Only authorized personnel may access specific data.

Even after account cancellation, data may be retained for up to 5 years as required by law. After that period, it is securely deleted.

999ox never sells your personal information. Data may be shared only in the limited circumstances and under strict agreements outlined below.

• Payment Processors: Partners such as bKash, Nagad, and others for deposit and withdrawal processing.
• KYC Service Provider: Authorized agencies for identity verification.
• Legal Authorities: By court order or directive from a regulatory authority.
• Technology Infrastructure: Hosting and cloud service providers (GDPR compliant).

999ox uses cookies and similar technologies on its website. Cookies are small data files stored on your device that help improve your browsing experience.

• Essential Cookies: Required for login sessions and account security.
• Performance Cookies: To collect page load speed and usage statistics.
• Functional Cookies: To remember your language settings and preferences.
• Analytics Cookies: To analyze user behavior for platform improvement.

You can manage cookies through your browser settings. Note that disabling essential cookies may prevent some features from working properly.

As a 999ox member, you have the following rights over your own information. Contact our support team to exercise any of these rights.

999ox has implemented a number of technical measures to keep your account secure. Your own vigilance is equally important, however.

• Use a strong password — at least 8 characters, including uppercase and lowercase letters, numbers, and special characters.
• Avoid using the same password across multiple sites.
• Keep two-factor authentication (2FA) enabled — it adds an extra layer of security to your account.
• Avoid logging in over public Wi-Fi networks.
• Always log out before closing your browser after each session.
• Report any suspicious activity to us immediately.

999ox strictly does not provide services to anyone under the age of 18. We have dedicated policies in place to protect the privacy and safety of minors.

• Age verification is mandatory at the time of registration.
• No information from minors is knowingly collected.
• If an account belonging to a minor is identified, it is immediately closed and all associated data is deleted.
• If parents have any concerns, they are welcome to contact us.

If you believe a minor has opened an account on 999ox, please notify our support team immediately. We will take prompt action.

999ox may update this Privacy Policy as needed. You will be notified in advance of any significant changes.

• At least 30 days' advance email notice will be given for major changes.
• For minor changes, only the date at the top of this page will be updated.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the changes, you have the option to close your account.

For any privacy-related questions, concerns, or complaints, please contact our Data Protection Team.

We take your complaints seriously and will endeavor to resolve them within 30 days. If you are not satisfied with the outcome, you have the right to file a complaint with the data protection authority in your country.